Returns & Exchanges Policy
At Era Clothing Store, we want you to love your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags. If you are not completely satisfied with your purchase, we are here to help you find the perfect fit or provide a full refund.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.